Big international sporting events in 2011 can have a massive positive effect on your business. Properly prepared, a business should make a significant financial gain in the short and long term from the event.Don’t miss this workshop which will show you once and for all how to market your business for events

Presented by Ambrose Blowfield - The Marketing Company

Half day 1.00pm - 4.30pm

Course Dates

• 19 October 2010, 3415, Travelodge Hotel, Wellington

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We’ve all heard something about this thing called Social Media and Web 2.0 but do we really understand what it is and what it means to us as business people?
If you are in business then you have customers and a need to engage and interact with them in what is an increasingly competitive global marketplace.

Due in part to advancements in technology the way we deliver our product, ideas, messages and content has changed dramatically.
As a result of these constant changes many of us feel like we are loosing touch and being left behind, we are left wondering what impact does this have on the future of our business.
Find out what platforms will suit your business and more importantly why?

Presented by Craig Garner - Magpie Media

One day 9.00am - 4.30pm

Special Rate: Book on all three Social Media Courses at the same time and recieve a 15% discount off the entire course fee.

Course Dates

• 9 September 2010, 3777, Travelodge Hotel, Wellington
• 10 October 2010, 3391, Kingsgate Hotel, Thorndon, Wellington
  

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Many businesses have already made social networking and marketing an integral part of their business but most are lacking any coordinated direction and purpose.
This can make the use of online communication platforms frustrating and seem a waste of time. Worse, if handled badly, it could even damage your reputation.

Now is the right time to get things on track and avoid the costly mistakes that have been made by others. Customer engagement, information distribution and potential business referral are now accessible in a way unimaginable only a few years ago.

Using a combination of reputation monitoring and mapping tools and reviewing examples of best practice social media marketing and online pr, you will be able to understand how to plan and manage their communications effectively and apply a tried and proven strategy framework to keep things headed in the right direction.

Presented by Craig Garner - Magpie Media

One day 9.00am - 4.30pm

Special Rate: Book on all three Social Media Courses at the same time and recieve a 15% discount off the entire course fee.

Course Dates

• 7 October 2010, 3378, Kingsgate Hotel, Thorndon, Wellington
• 5 November 2010, 3392, Kingsgate Hotel, Thorndon, Wellington
  

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Social media represents one of the most significant changes in consumer media behaviour in history, resulting in fundamental shifts in the way marketers communicate and interact with consumers. People are discussing brands, describing their purchase intentions and asking for assistance in making buying decisions or getting product support.

Being able to measure this activity and understand its Return on Investment clearly has its benefits. In this session we explore the fundamentals of social media monitoring: the reasons for monitoring; methods and approaches; tools and services; opportunities and limitations; and measures of success.

Presented by Craig Garner - Magpie Media

One day 9.00am - 4.30pm

Special Rate: Book on all three Social Media Courses at the same time and recieve a 15% discount off the entire course fee.

Course Dates

• 4 November 2010, 3379, Kingsgate Hotel, Thorndon, Wellington
• 9 December 2010, 3393, Kingsgate Hotel, Thorndon, Wellington
  

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Account Managers need to become experts in their accounts and manage them to achieve maximum potential.
This workshop encourages participants to look at their accounts and determine where the opportunities are and develop a plan to realise these opportunities.

Course Dates

• 15 October 2010, 3014, Kingsgate Hotel, Thorndon, Wellington

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The telephone is an invaluable tool for immediate, cost effective and personal contact. In many instances it is the telephone that is the first point of contact for clients and therefore it is essential that a positive, friendly, helpful and professional image be portrayed.

Course Dates

• 7 September 2010,3207, Travelodge Hotel, Wellington

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Whatever we do, we need to tell things to other people, and there are a million ways to get it wrong. By attending to our writing skills, we can minimise the ways. And when we get it right, everybody wins!

Course Dates

• 5 October 2010, 3054, Kingsgate Hotel, Thorndon, Wellington
• 7 October 2010, 2982, Beachcomber Motor Inn, Nelson

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At this workshop participants will be shown how to plan, structure and organise information so that it is easily read and understood and at the same time achieves its purpose of producing a persuasive document.

This workshop will assist all staff that are or are about to be involved in the writing of proposals to produce a professional document.

The workbook that the participant will receive also covers the writing of Reports. Both subjects however are “stand alone” workshops.

Course Dates

• 5 August 2010, 3231, Kingsgate Hotel, Thorndon, Wellington

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This programme makes reports straight forward documents to prepare and present. Participants are shown how to develop an effective strategy, structure and organise information so that it is easy to read and understand.

This programme is suitable for staff new to writing reports or for those staff who need a refresher.

The workbook that the participant will receive also covers the writing of Proposals. Both subjects however are “stand alone” workshops.

Course Dates

• 27 September 2010, 3233, Travelodge Hotel, Wellington

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This is a workshop for those who want to get much more out of the employment interview. It equips you to predict how a candidate will behave once they are in the job. You will learn how to tap into attitudes and values, the aspects that can make or break a job. It will help you to see into peoples’ blind-spots and get behind their masks. And the best part is that the techniques are very easy to learn and apply. Whether this is your first interview or your hundredth you will quickly master the skills of moving from a selection interview to a prediction interview.

Course Dates

• 7 October 2010, 3063, Kingsgate Hotel, Thorndon, Wellington
• 12 October 2010, 3064, Plymouth International Hotel, New Plymouth

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Whilst the Workshop is primarily aimed at participants who have done none or very little facilitation it will serve as a good refresher for participants with some experience for when asked to lead any group of people who are required to discuss fully issues that need to be explored and in some instances to have decisions made.

The skills that will be introduced will be of benefit to participants in both their personal and business lives.

Interaction on this workshop will be the key to participants gaining full benefit.

During the workshop some participants will have the opportunity to practice the skills discussed by facilitating a subject that they will be given.

Course Dates

• 6 August 2010, 3253, Travelodge Hotel, Wellington
• 8 November 2010, 3382, Majestic Centre, Wellington

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Having the knowledge and the skills to sell provides the basis for successful Field Representatives and also successful Businesses.
This programme covers the essentials of selling - from getting started and making the first contact, through to signing the order and maintaining the relationship.

Course Dates

• 8 September 2010, 3016, Kingsgate Hotel, Thorndon, Wellington

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We all at some stage enter or re-enter the work force.

It can be a totally different world from where we have come. Even though some of us may have had part time roles the transformation to a full time worker can at times be scary, horrifying, nerve racking etc.

Whilst we have all acquired skills as we have grown up starting to use and or reuse these skills in a workplace means taking them to a new level.

The purpose of this workshop is to give those new to the workforce, and/or refresh those returning to the workforce some basic skills to assist them settle in to a new life.

Some existing staff may also benefit from this workshop.

The workshop will provide basic skills, which may need to be enhanced either at the workplace or through additional training.

Course Dates

• 23 August 2010, 3255, Travelodge Hotel, Wellington

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The role of executive assistants and perosnal assistants involves much more responsibility, skill and knowledge than ever before. More and more executive assistances and perosnal assistants are required to work like managers and control everything from the process which their own tasks are performed to complex projects. These days executives’ assistances and perosnal assistants are key contributors to management teams and as such they need well developed skills to enhance their effectiveness.

Course Dates

• 4 October 2010, 3086, Kingsgate Hotel, thorndon, Wellington

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While smart work and good ideas are important for success, your ability to express those ideas and connect and engage with others is also important. Much of this communication will be one-on-one or in small groups. However occasionally you will be asked to present to a larger group – formally or informally, to business groups or members of the public.

Course Dates

• 26 July 2010, 3125, (Part 1) Kingsgate Hotel, Thorndon, Wellington
• 6 August 2010, 3125 ( Part 2 half day) Kingsgate Hotel, Thorndon, Wellington. 9.00am - 12.30pm
• 8 November 2010, 3126, (Part 1) Plymouth International Hotel, New Plymouth
• 15 November 2010, 3126, (Part 2) Plymouth International Hotel, New Plymouth. 9.00am - 12.30pm
• 29 November 2010, 2919, (Part 1) East Pier, Napier
• 13 December 2010, 2919, (Part 2) East Pier, Napier. 9.00am - 12.30pm

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Managing projects can appear daunting if you have little prior experience. This course uses a very practical and accessible approach to present a core of techniques and tools central to project management. You will have a clear understanding of project management basics and the confidence to take charge of your first projects.

While the course draws on current and credible theory it focuses on pragmatic tools and techniques that can be immediately utilised.

Course Dates

• 2 September 2010, 2921, East Pier, Napier
• 12 October 2010, 2956, Chancellor Motor Lodge, Palmerston North
• 7 December 2010, 3274, Travelodge, Wellington

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Providing absolutely remarkable customer service is what sets your organisation apart and drives the most successful businesses. With ever-increasing customer expectations, we have to keep pushing customer service boundaries in order to provide absolutely remarkable customer experiences.

Course Dates

• 15 October 2010, 3276, Travelodge Hotel, Wellington

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