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Leadership and Management
EMA Learning HUB's range of leadership and management courses are designed to bring out the best in your employees. There are specific topics to assist your employees lead and manage others.
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Recruitment Interviewing
The cost of employing the wrong person is huge both in monetary terms and the effect it can have on morale and culture of the organisation generally. The expression ‘employ in haste and repent at leisure’ is more relevant today than it has ever been. Finding the right person for the job requires a structured approach to the recruiting process. This seminar will offer Managers Interviewing skills and materials to assist in this process.
Time
Half day course 1.00pm - 4.00pm
Investment
$210+GST members
$270+GST non membersTrainer: Ken McLean
Course Dates
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Resilience Training for Managers
Overview
To equip senior managers with a framework and tools to build personal resilience and to support employees in their development of resilience building.
Who Benefits?
• For Employers and Managers
Benefits of this course
Specific learning benefits:
• Learn knowledge and practical skills to build personal resilience and develop resilience in your team.
• Practice applying the tools and skills during the workshop.
• Develop an action plan to integrate resilience strategies into daily life.Time
One day 9.00am - 4.00pm
Investment
$402+GST members
$502+GST non membersCourse Dates
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Strengthening Personal and Professional Resilience
This training has been developed from leading edge research on resilience. It is designed to equip participants with practical tools to build resilience in professional and personal roles.
Specific content:
• Review of stress and peak performance.
• Overview of psychological resilience.
• Scientific research on resilience - what are the components of resilience?
• Translating the research into action - the building blocks of resilience.
• Physical health, flexible thinking, relaxation tools, realistic optimism, managing emotions under pressure, smart working and tools from positive psychology.
• Applying the resilience tools - putting the skills into practice.
The building blocks of resilience, and how to apply the tools, form the largest component of the training.
This workshop is interactive and employs a range of experiential learning styles.This course is delivered by Umbrella Health in association with ECCC Learning and Development
Some participants comments:
"Some definate lightbulb moments for me e.g. using reappraisal more often" Helen Keats -Rimutaka Kindergarten Association
'Lots of food for thought and ideas to help cope/develop my resilience" Ruth Manners-Ebert ConstructionTime
One day 9.00am - 4.00pm
Investment
$350+GST members
$437+GST non membersCourse Dates
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Succession planning
Succession planning is a process for identifying and developing internal people with the potential to fill key roles within the organisation. It increases the availability of experienced and capable people that are prepared to assume these roles as they become available. It is a vital element of business planning yet still people think like this: “Why do I need a succession plan? I am very alert. I am very vibrant. I have no intention of retiring?” Succession planning is needed at all levels of an organisation, not just when we come to think about senior managers or leaders. New Zealand businesses are littered with managers and supervisors who are in post because they were good at something else!
Course Dates
- 13 June 2012, 4104, Willeston Conference Centre, Wellington
- 19 June 2012, 4106, Chancellor Motor Lodge, Palmerston North - Course of the Month 50% off advertised rate
- 20 June 2012, 4109, Crown Hotel, Napier - Course of the Month 50% off advertised rate
Investment
$350+GST members
$437+GST non membersTime
One day 9.00am - 4.00pm
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Resilience in the workplace – thrive, not just survive
Resilience is the ability to adapt to life’s misfortunes and setbacks. It won’t make the problems go away but it will give us the ability to see past them. It will help us find enjoyment in life and it will assist us in handling stress better. We can develop skills to become more resilient and we need these skills especially during times of change or when the going is tough.
Time
One day 9.00am - 4.00pm
Investment
$350+GST members
$437+GST non membersCourse Dates
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Productivity through people
Most workplaces are continually exploring ways of improving productivity and therefore profitability. There are a multitude of systems approaches to these issues – Business Excellence, Lean, Six Sigma and so on.
This programme focuses on the people aspect of productivity – how to lead for productivity, how to engage the workforce, clarifying who is responsible for what, what do people have to do to support systems designed to improve productivity, how to get and sustain buy-in.Course Dates
- TBA 2012
Investment
$350+GST members
$437+GST non membersTime
Two half days 9.00am - 12.30pm
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Develop Future Leaders
All successful organisations have to focus not only on the short term but on the longer term – where are we going, how are we going to get there, who is going to lead us? The ‘head in the sand’ view is summed up in this comment: “Why do I need a succession plan? I am very alert. I am very vibrant. I have no intention of retiring”. The organisation that is here for the long term is looking for and developing leaders at all levels, all the time.
Course Dates
- TBA 2012
Investment
$350+GST members
$437+GST non membersTime
One day 9.00am - 4.30pm
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Multi-cultural Workplaces
Our workplaces in New Zealand are becoming increasingly diverse with full-time, part-time and casual staff from around the globe. Multi-cultural workplaces have a richness and diversity not found in single culture organisations. They do however present a number of challenges – communication where English is not the main language, dealing with prejudice, understanding other cultures and their differences, respecting differences and achieving the goals of the organisation. This programme explores multi-cultural workplaces in detail, the benefits they bring to working life and strategies for overcoming potential problems.
Course Dates
- TBA 2012
Investment
$350+GST members
$437+GST non membersTime
Two half days 9.00am - 12.30pm
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Change and how to go about it
It is often suggested that the only constant in life today is change. Change is all around us – at work, at home, in our social life, in politics, in the financial world and so on. There is no escaping change. However we all respond differently - some of us embrace it, some try to hide, others resist, others deny, some love it and want more! How we respond to change has a major impact on our lives and especially on our workplaces. We can learn to manage change effectively, even if we don’t particularly want it.
Course Dates
- TBA 2012
Investment
$350+GST members
$437+GST non membersTime
One day 9.00am - 4.30pm
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Advanced People Management
To understand the behaviour of others and to assist them in developing their own skills, it is first necessary for you to understand and acknowledge your own behaviour. This course is about doing just that. Through the understanding of ‘you’ it will be more likely that you will choose the most appropriate/style when dealing with others.
9.00am - 4.00pm both days
INVESTMENT
$735+GST Member
$875+GST Non MemberNZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course. This course has an after course Coaching option available. members $200+GST per hour, non members $220+GST per hour. To find out more about the coaching option contact This e-mail address is being protected from spambots. You need JavaScript enabled to view itCourse Dates
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Bullying in the Workplace
Workplace bullying is a concern for all workplaces. It is not a new concept, nor, unfortunately, does it seem to be going away. There is however, a growing awareness of the effects bullying behaviour can have on individuals and organisations. Bullying can affect health, reduce productivity, drain resources, and has legal implications for the employer and managers.
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course. This course has an after course Coaching option available. members $200+GST per hour, non members $220+GST per hour. To find out more about the coaching option contact This e-mail address is being protected from spambots. You need JavaScript enabled to view itCourse Dates
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Engaging the Disengaged
There is clear and mounting evidence that high levels of employee engagement correlates to individual, group and corporate performance in areas such as retention, turnover, productivity, customer service and loyalty.
Full day 9.00am - 4.00pm
Course Dates
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Effective Management
An organisation’s behaviour ripples out from those in positions of authority i.e. management.
if you are interested in this course please email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Course Dates
- TBA 2012
- TBA 2012
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Coach or Referee
Coaching and refereeing are smart managing and leadership skills. Effective and timely coaching and refereeing will assist employees to reach their performance goals.
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course.Course Dates
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First Line Managers and Supervisors
The First Line Manager needs to have the technical skills/knowledge to plan and coordinate the work of their team and also the ‘soft’ skills to help individual employees realise their potential on the job. The role of the First Line Manager has changed in that they need wider knowledge to support the employee-employer relationship. Providing training to First Line Managers has a significant impact on employee development and up-skilling. It is widely recognised as being a significant factor in the retention of employees.
9.00am - 4.00pm each day (3 day course)
Trainers: Ken McLean, Julie Nicholls, Peter Norton, Lynn Harris, Chris Elphick
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course.Course Dates
Stage 1
Stage 2
Stage 3
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Transitioning into Leadership
This seminar discusses the transitions that need to be considered prior to making your move into a management role. It provides opportunities to discuss the realities of moving from task orientation to people focus. Do you already have the skills and attributes needed to make the transition successfully or do you need to develop further skills before making the move?
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course.Course Dates
- TBA 2012
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Performance and Development Planning
Performance and Development planning is a process used to review how an employee has been progressing. It is also used for reaching agreement on the goals for the direction of development and learning into the future. Effective performance development processes should have positive impact on the morale and success of people. As a result it can have an impact on the retention of skilled people. To gain the most benefit from a performance appraisal, the process must be structured in such a way that it is forward-looking and focused on how to create success from the work of the appraisees.
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course. This course has an after course Coaching option available. members $200+GST per hour, non members $220+GST per hour. To find out more about the coaching option contact This e-mail address is being protected from spambots. You need JavaScript enabled to view itTime: 9.00am - 4.00pm
Investment: $350+GST members, $437+GST non membersCourse Dates
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Improving Poor Performance
Competence requires relevant knowledge and the ability to apply that knowledge into the workplace. To do that we need to have skills to do the task i.e. we need to perform.
This course is intended as a practical guide for managers, leaders and supervisors.Course Dates
- TBA 2012
- TBA 2012
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Introduction to People Management
There are those who enter Supervisory/Team Leader positions because they are very good workers and find themselves having responsibility for employees. It is hoped that they would have a good idea of how to manage employees which is not always the case (just as in parenting......everyone who has a child doesn’t necessarily know how to parent well, and some key practical strategies will put them on the right track). This seminar seeks to do the same by providing some first principles of managing employees.
One day course 9.00am - 4.00pm
Trainers: Peter Norton, Julie Nicholls, Lynn Harris, Chris Elphick
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course. This course has an after course Coaching option available. members $200+GST per hour, non members $220+GST per hour. To find out more about the coaching option contact This e-mail address is being protected from spambots. You need JavaScript enabled to view itCourse Dates
- 23 May 2012, 3477, Beachcomber Motor Inn, Nelson
- 29 May 2012, 3469, Willeston Conference Centre, Wellington- Course of the Month 50% off advertised rate
- 13 June 2012 4312, Crown Hotel, Napier - NEW COURSE
- 12 June 2012, 3471, Chancellor Motor Lodge, Palmerston North
- 14 June 2012, 3475, Plymouth International Hotel, New Plymouth - Course of the Month 50% off advertised rate
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Leadership and Motivation
Leadership is more a process than a positional or status relationship. By learning whether you are more of a leader or more of a manager, you will gain insight and self-confidence that comes with knowing more about yourself.
One day course 9.00am - 4.00pm
Trainers: Peter Norton, Kerry Phillips, Julie Nicholls, Andrew Laing
NZTE Capability Development Voucher Scheme
This Course has qualified for the NZTE Capability Development Voucher Scheme. Please enter your voucher details when making your booking. We will verify your voucher with the issuing Regional Partner before confirming your place on the course.Course Dates
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