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Basic Skills & Refresher Half Days
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Assertiveness Skills
Assertiveness is about managing yourself and others by using a communication style based on influence, positive behaviour, sensitivity, self expression without violating the rights of others, being non-judgemental, and taking responsibility for your communication and your responses to communication in all situations
Course Dates
- 7 September 2010, Solway park Masterton, 1.00pm - 4.30pm
- 10 September 2010, Travelodge Hotel, Wellington 9.00am - 12.30pm
- 20 September 2010, East Pier, Napier 1.00pm - 4.30pm
- 10 October 2010, Quality Inn, Wanganui, 1.00pm - 4.30pm
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Conducting Effective Meetings
Meetings are an important part of business. Conducting a great meeting usually doesn’t happen by chance, there are specific things that an effective meeting should include to get the maximum productive output from its attendees.
Successful meetings will lead to efficient time utilisation and improved commitment from participants to the meeting process
Half Day SeminarCourse Dates
- 12 November 2010, 3381, Kingsgate Hotel, Thorndon, Wellington
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Effective Communications Skills
While this workshop is aimed at a basic level it will also be a good refresher for all participants. The skills that will be learned will be of benefit to participants in both their work and personal lives. Effective communication forms the basis for all relationships, work or otherwise. When messages get muddled by the sender, or misinterpreted by the recipient it can cause confusion, wasted effort and missed opportunity. Getting the basics right is one way of reducing or removing confusion, maximising effort and opportunities.
Course Dates
- 27 July 2010, 3218, Beachcomber Motor Inn, Nelson, 1.00pm - 4.30pm - Cancelled
- 30 August 2010, 3219, Chancellor Motor Lodge, Palmerston North, 1.00pm - 4.30pm
- 13 September 2010, 3213, Quality Inn, Wanganui, 9.00am - 12.30pm
- 1 November 2010, Travelodge Hotel, Wellington, 9.00am - 12.30pm
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Effective Management
An organisation’s behaviour ripples out from those in positions of authority i.e. management.
Course Dates
- 9 September 2010, 3229, Travelodge Hotel, Wellington 9.00am - 12.30pm
- 28 September 2010, 3228, Plymouth International Hotel, New Plymouth 1.00pm - 4.30pm
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Employee Engagement
There is clear and mounting evidence that high levels of employee engagement correlates to individual, group and corporate performance in areas such as retention, turnover, productivity, customer service and loyalty.
Course Dates
- 12 August 2010, 3242, Travelodge Hotel, Wellington, 9.00am - 12.30pm
- 21 September 2010, 3241, Plymouth International Hotel, New Plymouth, 1.00pm - 4.30pm - Cancelled
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Time Management
The purpose of this seminar is to provide a change in thinking. There is no quick fix solution. The thinking has to change from ‘I don’t have time’ to ‘what must I fit in’. There are 24 hours in a day and it may be nice to have more, but it is finite, just like our income (whatever the amount).
Course Dates
- 12 August 2010, 3152, Travelodge, Wellington 1.15pm - 4.30pm - New Time and Location
- 18 August 2010, 3153, Plymouth International Hotel, New Plymouth 1.00pm - 4.30pm
- 14 September 2010, 3160, Angus Inn, Lower Hutt, 9.00am-12.30pm - New Course
- 1 November 2010, 3289, Beachcomber Motor inn, Nelson, 1.00pm - 4.30pm
- 4 November 2010, 3155, Kingsgate Hotel, Thorndon, Wellington 9.00am-12.30pm
- 9 November 2010, 2912, East Pier, Napier 1.00pm - 4.30pm
- 17 November 2010, 3288, Plymouth International Hotel, New Plymouth 1.00pm - 4.30pm
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Workplace Motivation
Motivation is the set of reasons that determines that you engage in a particular behaviour. Ask any person who is successful in whatever he or she is doing what motivates him/her, and very likely the answer will be "goals". Goal Setting is extremely important to motivation and success. So what motivates you? Why are you in the job you are in? If you are at work for the money only, you will find it difficult.
Course Dates
- 19 July 2010, 3305, Travelodge Hotel, Wellington, 9.00am - 12.30pm - cancelled
- 8 September 2010, 3306, East Pier, Napier, 1.00pm - 4.30pm
- 27 September 2010, Chancellor Motor Lodge, Palmerston North, 1.00pm - 4.30pm

